Returns Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Return Address

Please send your return to the following address: Womeno Supplements Ltd., 2 Turner Road Bushey Hertfordshire WD23 3PJ United Kingdom

Processing Time

Once your return is received and inspected, we will initiate your reimbursement.

Non-Refundable Items

Certain items are non-refundable. Please check the product description before purchase.

Right of Withdrawal

The consumer who has entered into a remote agreement may withdraw without giving a reason and without incurring any costs other than those provided by laws 14 days from the date of delivery. The Customer may compose the declaration by himself or use the form of declaration of withdrawal from Agreement (Appendix No 1). A declaration of withdrawal from the Sales Agreement may be submitted, for example, in a written form to the address: Womeno Supplements Ltd, 2 Turner Road, Bushey, Hertfordshire, WD23 3PJ, United Kingdom, or via e-mail: daniel@trywomenli.com

Processing Returns

The course of time for withdrawal from the Sale Agreement shall commence on the date on which the Product was taken by the Consumer or by a third party designated by him/her other than the carrier and in the case of a Sale Agreement, which:

● Includes a great number of Products that are delivered separately, in batches or in parts, since acquiring possession of the last Product, a batch or part, or
● Is based on regular delivering Products for a fixed period of time – since acquiring possession of the first of the Products.

Upon receipt of the Consumer’s declaration of withdrawal from the Agreement, the Seller shall send a confirmation of receipt of the declaration of withdrawal from Agreement to the Consumer’s electronic mail address. In the case of withdrawal from a distance Agreement, such an Agreement shall be deemed not concluded. What the parties have rendered shall be returned in an unchanged condition unless the change was necessary within the scope of the ordinary management, in particular to determine the nature, features, and functioning of the item. The purchased Goods should be returned to the address of the Seller: Womeno Supplements Ltd, 2 Turner Road, Bushey, Hertfordshire, WD23 3PJ, United Kingdom.

The Seller shall immediately, but not later than within 14 days from receipt of the Consumer’s declaration on withdrawal from the Agreement, return to the Consumer all the payments he has made, including the costs of delivery for the Goods. The Seller shall refund the payment with the same method of payment as was used by the Consumer, unless the Consumer agrees to another way of refund, whereas such a refund shall not generate any cost for the Consumer. The Seller may withhold the refund of payment received from the Consumer until he receives the returned item or the Consumer provides proof of its return dispatch, whichever comes first, unless the Seller offered to pick up the item from the Consumer by himself. If the form of delivery of the Goods selected by the Consumer is other than the least expensive, regular form of delivery offered by the Seller, the Seller shall not be obliged to refund to the Consumer any additional costs he has incurred. The Customer shall only incur the direct cost of return of the Goods, unless the Seller has agreed to incur that cost. Consumer is liable for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics, and functioning of the Product. Consumer liability may include, in particular, the inability to introduce the Product for sale as a full-fledged Product, the costs of re-placing labels and security elements on the Product, as well as the costs of restoring the Product to a condition enabling its re-introduction for sale in the Online Store, including the costs of testing the Product by a specialist and the costs of removing defects found as a result of such examination (to the extent that these defects result from the use of the Product by the Consumer in a way that goes beyond what is necessary to establish its nature, characteristics, and functioning).